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Where do you ship?

We ship worldwide.

When will my order ship?

Orders are processed and shipped within 2–5 business days.
Processing times may be longer during launches or high-volume periods.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size.

Will I receive tracking information?

Yes. Once your order ships, you’ll receive a confirmation email with tracking details.

Can I change or cancel my order?

Orders begin processing quickly and cannot be changed or canceled once confirmed.

What is your return policy?

Unused, unworn items in original packaging may be returned within 14 days of delivery.

Can I exchange my order?

Exchanges are available for size changes, subject to inventory availability.

What if my order arrives damaged or incorrect?

Contact support@nebufootwear.com within 48 hours of delivery, and we’ll take care of it.

Who can I contact for order questions?

Email support@nebufootwear.com and include your order number for faster assistance.